Frequently Asked Questions

Once an application is complete and our team has conducted an interview with the primary point of contact in your organization, we contact our network of lending partners to try and find the best fit for your needs. We do not work with the “as little as 24 hours!” type of lenders. Because ours is a more consultative approach, our team not only examines the financial health of your organization but we look for ways that we can help improve your financial picture. That’s why our intake forms are typically a little more in depth than marketplace lenders that advertise quick-turnaround funding.

There are many reasons health care professionals seek funding. The first is that traditional lending sources such as commercial banks might offer great rates but the loans can take several months and often have extremely restrictive covenants; even the most stable health care organizations can be frustrated by the bureaucracy found in commercial lending. Some of our clients are looking to make strategic inventory purchases that will allow them to increase profitability in the long-term. Others require capital investments for new technology or personnel in order to remain competitive or, in some cases, simply remain compliant. There are myriad reasons health care professionals need capital to grow and improve their business. Our job is to match funding with strategic purpose to ensure a positive outcome.

We help companies who seek funding range between $25,000 and $250,000. Because of the time we commit to each individual relationship over the life of the loan and hopefully beyond, we cannot consider anything below this threshold. None of our partner lenders service loans to startups.

We work with lenders that primarily offer daily payments to avoid hefty periodic payments. Once a loan is established the lender arranges a reasonable daily payback amount with your bank and deducts the funds via ACH.

The term of a particular loan is one of the most important parts of the underwriting process. For example, short-term loans of six months for equipment or inventory purchases are quite common. We also help companies secure longer-term loans for organizations that demonstrate a strong growth strategy. It all depends upon why you have requested the funds, the overall financial health of the organization and/or its principals and – most of all – the ability to comfortably service the loan. We partner with lenders that are not in the business of choking their clients; they’re in the business of helping them grow. Having flexible terms is one of the most important assets in achieving this objective.

Absolutely. Once again, this depends on several underwriting factors such as the overall health of the organization and where the funds are best utilized. Depending upon the range of factors an applicant is facing, we might recommend a debt consolidation strategy to provide the applicant with a more comfortable and reasonable debt management plan.

The process begins by filling out our confidential and secure loan application form powered by Mayava Capital, Inc. If any requested documentation is missing or if you’re more comfortable providing certain information over the phone, a Mayava Capital team member will reach out to you directly to obtain the necessary information. Once the documents are complete, we conduct a brief phone interview to discuss your needs and see if there is a strategic alignment between any of our lending partners and your organization. The notes from this interview and your completed financial package are then reviewed by the principals of Mayava Capital, Inc. and submitted to lending partners who best match your application and needs. At this point you will hear directly from the lender we paired you with. From this point there are two possible outcomes. If none of our lending partners determine your funding needs are a fit, you will immediately be notified of the decline. Conversely, if we are successful in matching your application with a lending partner, the lender will contact you directly with a letter that outlines the terms of your loan offer. If the terms are agreeable, you then move to the contract stage and receive funding. Throughout the process, Mayava Capital will maintain communication with you and the lender to ensure the relationship is working.